Shipping Policy
Effective Date: 05-08-2025
Website: www.harmoniousanalytics.com
Business Name: Harmonious Analytics
Thank you for shopping with Harmonious Analytics. We are committed to delivering your Vastu Shastra products, horoscope-based remedies, and other spiritual items safely and on time across India. This Shipping Policy outlines everything you need to know about how we handle deliveries.
1. Order Processing Time
All confirmed orders are processed and dispatched within 1–2 business days (Monday to Saturday, excluding public holidays).
In case of any delays due to high demand, natural calamities, or unforeseen circumstances, you will be informed via email or WhatsApp.
2. Shipping Duration
We deliver all across India through our trusted courier and logistics partners.
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & 3 Cities | 5–7 business days |
| Remote/Rural Areas | 7–10 business days |
Note: Delivery timelines are indicative and may vary slightly depending on location and external logistics conditions.
3. Shipping Charges
Free Shipping: On all prepaid orders above ₹999.
Standard Shipping Charges: ₹49 – ₹99 for orders below ₹999 (exact charges displayed at checkout).
COD (Cash on Delivery): May include an extra fee, depending on your location (subject to availability).
4. Order Tracking
Once your order is shipped, you will receive:
An email and/or WhatsApp update with the tracking number
A link to track your order in real-time via the courier partner
If you do not receive a tracking link within 48 hours of placing your order, feel free to contact us.
5. Packaging
All products are securely packed in tamper-proof, eco-conscious packaging to ensure safe delivery. Fragile spiritual items are bubble-wrapped for extra care.
6. Delays and Exceptions
Your order might get delayed due to:
Incorrect or incomplete shipping address
Unreachable contact number
National holidays, strikes, or courier issues
Remote delivery zones or natural calamities
In such cases, we will update you regularly and assist in resolving the issue.
7. Undelivered or Returned Orders
If your package is returned due to an incorrect address or failed delivery attempts:
We will contact you for re-shipping.
Additional shipping charges may apply for re-dispatch.
Orders returned to us without successful delivery are eligible for refund only after deduction of shipping and handling charges.
8. Damaged Products on Arrival
If your package arrives damaged:
Do not accept the delivery if damage is clearly visible.
If already received, send photos and unboxing video (if available) to our team within 24 hours at sales@harmoniousanalytics.com.
We will evaluate the case and offer a replacement or refund as per our Refund & Return Policy.
9. Need Help?
For any queries related to your shipment, feel free to contact our support team.
Harmonious Analytics
Email: sales@harmoniousanalytics.com
Phone: +91 91017 32005
Mumbai Office:
15th Floor, Awfis, Aston Building, Lokhandwala, Andheri West, Mumbai
Guwahati Office:
2nd Floor, Pantaloons Building, ABC, G.S. Road, Guwahati, Assam – 781006