Privacy Policy

Effective Date: 05-08-2025
Website: www.harmoniousanalytics.com
Business Name: Harmonious Analytics

At Harmonious Analytics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, purchase products, or engage with our services related to Vastu Shastra, horoscope remedies, and other spiritual products.

1. Information We Collect

We collect information to provide a better user experience and ensure smooth transactions. The types of information we collect include:

a) Personal Information

When you make a purchase or contact us, we may collect:

Full Name
Email Address
Contact Number
Billing and Shipping Address
Date of Birth (for personalized horoscope services)
Payment Details (processed securely via Razorpay – we do not store your card or UPI information)

b) Non-Personal Information

Automatically collected data when you browse our site:

IP Address
Browser type and version
Device type and operating system
Referring URL
Pages visited and time spent on our website

2. How We Use Your Information

We use your personal and non-personal data for the following purposes:

To process and fulfill your orders
To send order confirmations, invoices, and tracking details
To respond to your queries and support requests
To personalize your horoscope-based recommendations
To send you offers, updates, or newsletters (only if you opt-in)
To enhance and optimize our website’s functionality and user experience
To comply with legal and regulatory requirements

We ensure that your data is used strictly for the purpose for which it was collected.

3. Payment and Security

We use Razorpay for processing payments. Razorpay is PCI DSS-compliant and uses advanced encryption to ensure the highest security during online transactions. We do not store or have access to your credit/debit card details.

Additionally, our website is protected with SSL (Secure Socket Layer) technology, ensuring safe data transmission between your browser and our servers.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

Understand user behavior and preferences
Remember your login sessions
Improve site performance and content relevance

You may choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.

5. Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share data with trusted third-party partners only for specific purposes:

Razorpay (payment gateway)
Shipping and logistics partners for order delivery
Analytics providers (like Google Analytics) to understand user behavior
Email service providers for transactional and marketing communication

These partners are contractually obligated to keep your data safe and not use it for any unauthorized purposes.

6. Your Rights as a User

We value transparency and control. You have the right to:

Request access to the personal data we hold about you
Correct or update your information
Request deletion of your data (if not legally required to retain it)
Withdraw consent for marketing communications
Object to data processing in certain cases

To exercise any of the above rights, email us at sales@harmoniousanalytics.com

7. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us data, please contact us for immediate removal.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our business, legal requirements, or data protection practices.

Any changes will be posted on this page with an updated effective date. You are advised to review this policy periodically to stay informed.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:

Harmonious Analytics
Email: sales@harmoniousanalytics.com
Phone: +91 91017 32005

Mumbai Office:
15th Floor, Awfis, Aston Building, Lokhandwala, Andheri West, Mumbai

Guwahati Office:
2nd Floor, Pantaloons Building, ABC, G.S. Road, Guwahati, Assam – 781006